SLOVENIAN:
Groovy Face Yoga (MG Design, Mateja Grajzar s.p.) je slovensko podjetje s sedežem na Celovški cesti 263, 1000 Ljubljana. Blago, ki ga boste naročili je v Sloveniji in bo poslano s paketno dostavo preko Pošte Slovenije. Za delovanje spletne trgovine www.groovyfaceyoga.com uporabljamo aplikacijo WIX, ki trenutno še ne omogoča prevoda čisto vseh postopkov pri prijavi/oddaji naročila.
V naslednjem koraku boste imeli na voljo izbiro načina plačila. Omogočamo vam plačilo preko PayPala ali po predračunu (Cash).
Če boste pri prijavi/oddaji naročila potrebovali pomoč, vas prosimo, da nas kontaktirate preko maila ali klepetalnice (okrogel znak spodaj desno).
Dostava
Pri nakupu 70 € in več je dostava brezplačna. Pri nakupu do 69,99 € strošek dostave znaša 3,99 EUR. Strošek dostave je vračunan v kupnino kot ločena postavka.
Rok dostave izdelkov je naveden ob vsakem posameznem izdelku in običajno znaša od 2 do 4 oz. 3 do 8 delovnih dni od oddaje naročila oz. od plačila predračuna. Pri izdelkih na zalogi pri dobavitelju je rok dostave daljši, kar je prav tako navedeno ob samem izdelku. Izjemoma se lahko zgodi, da naročen izdelek ni več na zalogi. V takšnem primeru kupca obvestimo najkasneje v roku 3 delovnih dni od prejema vašega naročila.
Izdelke kupljene preko spletne trgovine dostavljamo na naslove na območju Republike Slovenije. Pri dostavi v večstanovanjske objekte zagotavljamo dostavo do vhodnih vrat objekta. Dostavo izvaja Pošta Slovenije.
ENGLISH:
Groovy Face Yoga (MG Design, Mateja Grajzar s.p.) in Slovenian company based in Ljubljana, Slovenia (Europe). The products you'll order will be send by Slovenian Post.
In the next step you will be able to complete your purchase by paying the goods via PayPal.
If you need any help with your order, please don't hesitate to contact us via e-mail or chat box (on the bottom right corner).
Shipping
Orders are typically ship from Ljubljana within 2-4 business days after your order confirmation. We are a small company working as hard as we can so we appreciate your understanding! Please allow and additional 4-10 business days for your order to arrive at your destination. We are not responsible for any additional customs fees that may occur during the shipping process. Unfortunately once the package has been shipped, we are unable to refund shipping fees as the payment has been made to the postal carrier. Shipping fees are non-refundable and we are not responsible for lost or stolen packages.
SHIPPING COST
SLOVENIA - 3,99€ (3-8 days)
EU - 8,99€ (4-10 days)
WORLDWIDE - 11,99€ (4-10 days)
FREE SHIPPING
SLOVENIA - over 70€
INTERNATIONAL - over 99€
RETURN POLICY
Our return policy ONLY ON PRODUCTS (not face yoga online programs) lasts 14 days. After 14 days since your purchase unfortunately we can't offer you a refund or exchange. To be eligible to return, your item must be unused and in the same condition that you received it. It must also be n the original packaging (bag included).
REFUND POLICY
If for any reason you are not satisfied with the product that you have purchased from us, we will gladly offer a refund on all products returned to us within fourteen days of your order. Shipping charges are non-refundable. If ou received FREE shipping on your order and decide to return/refund your items, you will be refunded the order amount minus the actual cost for shipping.